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I have my payments set on automatic bill pay. That way I am never late, I can build my credit and be in good standing.

So after about 8 months I decide to check my credit score. And I see that there is 1 late payment that was reported. I call ACA to discuss this and the representative said, “you don’t have any late payments, you pay on time”. And I’m like that’s great but you guys reported me late for some reason?

Can you fix this? Because credit is important. She says I have to fill out a form and MAIL it to their department and it will take 60 days for them to respond to me.

Not the best customer service when it’s them who’s in the wrong. But what ever.

Review about: American Credit Acceptance Auto Loan.

Reason of review: Problems with payment.

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