Have experienced poor customer services .Wanted to change my due date for payment since I began making payments and they still haven't done it .Its been 2 years now .
When you talk to them they switch you to different people and for the most part cannot assist the customer . They call but never leave a message to call them back ,next thing you know your vehicle is reposed . and then you have to pay fees to get it or if you don't you vehicle gets sent to an auction for sale They do not notify you when you are in jeopardy of losing your vehicle .
and they do not notify at all All they do is call , LEAVE NO MESSAGES TO RETURN THE CALL .Ihave asked about all of this and get NO answers
Review about: American Credit Acceptance Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.