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In February 2017, my payments got messed up as I was going through a rough time so I made a few partial payments and some of them were late. Recently, I have been trying to get my account back to current and started paying more than my monthly payment. I heard nothing...
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Anonymous
WILLIAM HAZE

From my personal experience so far regarding my credit profile,I earlier didn't know how about it was and when I knew I had foreclosures, later payments and even over dues, I ...

1.0
I didn't like
  • Unknowledgeable
  • Lack of customer service
#1079609
Reply to reviews
I'M TRYING TO PAY OFF A CAR I GOT FROM A DEALERSHIP. THE DEAL WAS TO PAY BI-WEEKLY. BUT ACCORDING TO AMERICAN CREDIT ACCEPTANCE EVEN IF YOU PAY EVERY WEEK . YOU WILL GET CALLS THAT IT IS PAST DUE AND EXTRA CHARGES ARE APPLIED . I WISH I CAN RETURN THE CAR THAT'S HOW...
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1.0
I didn't like
  • That they act like you owe when you dont
#1075883
Reply to reviews
They don't like it if you try and payoff right away. First off I did not choose this company they bought my loan from another one who I was doing good with. I was also two months ahead of payments on my car and advised both companies I did not want my loan bought I...
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Anonymous
Kira

It may be true that bad debt and loans are bought and sold daily without the borrower's consent. Many times with out them even having any knowledge of it until they fall behin...

Anonymous
Anonymous

Nonsense!The loan is owned by the original lender and they can do with it whatever they wish and you have no say in the matter. The buying and selling of loans happens everyd...

#1066316
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Short Review on October 27, 2016

American Credit Acceptance
#944643
Paying on a car for a year thats not drivable due for major repairs that needs to be done. Company refuses to do a settlement for fraction of whats owe on the blance. Instead of helping they still wants to account to be paid in full. I'm stuck paying two car notes. Lucky next month will be my last..live and you learn.
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American Credit Acceptance Customer Care Review

American Credit Acceptance
#942976
1.0
Details
This is the absolute worse place to ever get a car loan from. The customer service reps have no idea what they are doing and does not even try to resolve your issues. I urge anyone that's seeking an auto loan to not consider this place... Run at the very sight of them, I repeat do not take a loan from these people... They are complete crooks and very incompatant...
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Price Affordability

Short Review on September 27, 2016

American Credit Acceptance
#926441
1.0
Details
These people had my bank account about to soon go into overdraft , all because of a mistake THEY made . I'm a loyal customer that pays my bill a week before usually! I'm highly upset .
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Short Review on August 27, 2016

American Credit Acceptance
#908004
1.0
Details
How about after paying 550 amonth for truck that would spit the gas back out of tank at me I decided to give the truck back cuz dealer kept promising to fix it but instead of fixing it they went out of business after almost 7yrs they keep putting this debt on my credit like I just opened it!!
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I *** HATE American Credit Acceptance! They are by far one of the most unorganized company I have ever seen in my life!!! Poor customer service and the worse issue solvers I have ever seen in my life! I *** hate this company and I am looking to file a petition against...
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Anonymous
I HATE a.c.a

I agree they are poor at solving issues. If they can resolve my issue. I will seek legal advice

Anonymous
Kira

@ Anonymous - if you don't work for them, why do you spend so much time heremaking inflammatory comments against posters and defending them?

#1066066
Reply to reviews
I had a car loan with this company. They are terrible to deal with!!! The closer it got to me paying my loan off they stopped sending me statements I the mail. I called the customer representative told me to print one on line. Technical support wouldn't send me a...
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1.0
#1062288
Reply to reviews
First I went with them because my credit sucks, my fault I get that. However, the way they bill has to be illegal. My $650.00 a month payment only $150.00 gets applied to the car so after 2 years of paying on the car I've only paid off $6,000!!! I am so upside down it...
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Anonymous
R2D2

This is so hilarious. The people who defend this company for their *** ways of screwing people over decide to post their response as anonymous. The anonymous people that respo...

Anonymous
Anonymous

STRAIGHT FROM THE DEADBEAT HANDBOOK!First, if you took a little time to learn about personal finance, you'll see how hilarious your wailing is! ALL car loans as well as many ...

1.0
#1043940
Reply to reviews
I needed a car and knew that my credit was not good, and saw an ad for second chance dealer. Best Car Buys. Hyundai 2005 Accent Approx 108000 miles $9238.03 Purchased 9/28/15 I put $1000 to lessen the blow. Kelly Blue Book puts one in good condition FMV $2688. I was...
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Anonymous
Anonymous

American credit acceptance has had class action lawsuits awarded against them in the state of Massachusetts for excessive interest rates in the millions of dollars so you don'...

Anonymous
Anonymous

Shut your face anonymous. You probably work for aca and trying to do damage control. American credit acceptance is a grimy company period.

1.0
#1034757
Reply to reviews
ACA makes their money off of, a lot of times, blue collar individuals who's credit file isn't lengthy. I initially had my vehicle financed through Credit Connection who were a million times better to work with than ACA. I suppose ACA bought my contract and without my...
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Anonymous
Anonymous

Why are you sticking up for a disgusting company like American credit acceptance. Do you work for them you shill. All of their franchise dealerships are going to be advised o...

Anonymous
Anonymous

"Work with"? Your statement as such is a DEAD GIVEAWAY you are constantly late which is in default of the contract YOU signed. Where do you serial deadbeats come up with thi...

1.7
I didn't like
  • False reporting
  • Loan shark
  • Lied
#1018438
Reply to reviews
I have had my car for about 3 years now, At no point did they give me any trouble, I lost my job and got behind in my payment and for three months they called leaving messages but I did not answer because I did not have the money. Well they got annoyed and repossessed...
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Anonymous
Anonymous

Did you have to pay all of the late payments you owed ?

4.7
#1009575
Reply to reviews
Have experienced poor customer services . Wanted to change my due date for payment since I began making payments and they still haven't done it .Its been 2 years now . When you talk to them they switch you to different people and for the most part cannot assist the...
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Anonymous
Anonymous

Lol the anonymous person works for aca who knows he might even be the owner of the company lmao every time someone says something bad about the company here comes anonymous wi...

Anonymous
Anonymous

Please tell us what a "repose" is? It was YOU who signed the contract and in that contract, YOU would have seen the due date. As such, common sense dictates if you don't by ...

1.0
#1009280
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