Product: American Credit Acceptance Auto Loan Clear all filters (29 of 29 reviews match)
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I recently had my car repossessed after being behind a few months on payments.I understand that they have a business to run and it is my job as a consumer to make my payments on time. But i had a bit of hardship and fell behind, anywho, this company's customer service...
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1.6
Product
American Credit Acceptance Auto Loan
I didn't like
  • Customer service
  • Unknowledgeable
  • Becouse they are rude and disrepict you
#1184003
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My principal has not had one penny applied to it based on my scheduled payments, so based on that it will never get paid off.I can't make my payments online without going through a third party, what's up with that. I read and undersand the contract I signed, that's not...
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Product
American Credit Acceptance Auto Loan
#1173296
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Alert to everyone who's buying a car do not go to these people I repeat do not go to these people not only have my car has been repossessed because I miss two months worth of car payments, my car got repossessed at the end of my loan I owed $1,500 on my car and they...
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Anonymous
Anonymous

Do you know if once repossesed they seek legal actions to get the remainder of the balance?

1.0
Product
American Credit Acceptance Auto Loan
#1172593
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They have a set interest rate, I called to pay off the car in full and figured it be cheaper to pay it off but no!The interest is added regardless, no other finance company will refinance so I am screwed and will file bankruptcy for something that was suppose to help...
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Anonymous
Anonymous

If there was an early payoff penalty, it would have been written in the contract which you probably didn't bother to read. If you made late payments, then you caused extra in...

1.0
Product
American Credit Acceptance Auto Loan
#1171170
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I have my payments set on automatic bill pay. That way I am never late, I can build my credit and be in good standing. So after about 8 months I decide to check my credit score. And I see that there is 1 late payment that was reported. I call ACA to discuss this and...
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1.4
Product
American Credit Acceptance Auto Loan
#1170746
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I was calling to set up a payment arrangement and to clear up the status of a total lost car that I was financing.I was directed to the Total Loss Department and was speaking to a women named Adrian. When I told her that all that I would be able to afford at the moment...
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Product
American Credit Acceptance Auto Loan
#1162163
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For the second time this year, our car has been repo'd after we made a payment arrangement due to a hardship and made the payments as agreed. This time, my husband's work car keys were in the car and now he is missing work because he can't get there. We just paid 3...
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Anonymous
Mad

I didn't pay ontime either but I am paying ALL INTEREST nothing is going toward the principal!!! I don't understand how this can be done but I guess they do it and they are a...

Anonymous
Marie M

SAME HERE.... They've repoed my car 2x within a 3 month period nov-Jan 2017/18. Due to their error!!!! Their customer service rep put in wrong day to pay. 2nd time my payment ...

1.4
Product
American Credit Acceptance Auto Loan
#1137659
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After having my vehicle totaled I was waiting for the final numbers from my insurance company.I was having issues with American Credit. They were constantly calling me. I was trying to confirm what was being paid, what was owed, if there was gap insurance. When...
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Product
American Credit Acceptance Auto Loan
#1131464
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I've been with this company for a whole year and if you miss a payment for just a month they add on pretty much another month I'm only 22 years old and they think I don't have other bills to pay like for example my bill is 480$ they will literally multiply it if you...
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Anonymous
Michelle

why don't you just admit your with ACA to make a stupid comment like that "OBVIOUS AS THE SUN RISING" Anonymous I hope your not really employed with them, its really scary to ...

Anonymous
Anonymous

It was YOU who caused all the consequences by YOU not making payments on time. That's as obvious as the sun rising. What an idiot!

Product
American Credit Acceptance Auto Loan
#1115232
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I bought a car in 2013, 6 mos later my loan was sold to American credit.I rec'd a letter from them stating they would continue to report my payments to the bureaus. A few months in, I called because it wasn't being reported. I called and got numerous excuses and tried...
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1.5
Product
American Credit Acceptance Auto Loan
I didn't like
  • Becouse they are rude and disrepict you
  • Policies
  • Lied
#1089000
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