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  • Customers like
    • Not much1
  • Customers don't like
    • Unknowledgeable2
    • Customer service2
    • Lack of customer service1

Ignorant and rude ridiculous company needs help always asks for my full social and all of my info and tells me none of it is on file ??? Add comment

  • Feb 23
  • Auto Financing
  • Mountain View, California
  • Charge
  • 1
  • 1
  • 219
  • REVIEW RATING 5/5

This compagny charges way too much interest especially for people with no credit and most of the payments i have been making goes to.interest not principal they are a ripoff compagny.money greety Read more

Was this review helpful? 5 1

  • Feb 11
  • Auto Financing
  • Alton, Illinois
  • Car Loan
  • 424
  • REVIEW RATING 5/5

I think that it's pretty messed up that for two years i made my payments, and those were never reported on my credit report. But when i hit hardship and called to voluntary give up my car. I had no other options available to me. You guys within a month reported a repo on my credit report in under a month. I think something is wrong here. I never even signed a contract with ACC anyway my loan was... Read more

Was this review helpful? 1 0

  • Feb 09
  • Auto Financing
  • Stockton, California
  • Truck Financing
  • 336
  • REVIEW RATING 5/5

This company is the worst comapany I have ever dealt with! I traded in my truck 3 weeks before my payment was due. The car company had sent off a check to Credit acceptance. They said that I was still responsible for the payment. I told them I'm not paying them anything and that the check is on its way. They threatened that they would come get the truck. I told them good luck sonce it was at a... Read more

Was this review helpful? 2 0

  • Jan 31
  • Auto Financing
  • Coffeyville, Kansas
  • Car Financing
  • 356
  • REVIEW RATING 5/5

THESE PEOPLE WILL SCAM YOU. I TRIED PAYING MY PAST DUE BILL AND THEY TOLD ME I COULDN'T PAY A PASS DUE BILL THAT I HAD TO DO A PAYOFF,BUT WHEN I GO ONLINE AND LOOK MY ACCOUNT UP IT TELL ME MY PAST DUE BILL AND LATE FEES AND AMOUNT DO .LITTLE MINDED THEY ARE WE ARE LOOKING AT THE SAME SCREEN WHAT THEY LOOK UP IS WHAT WE WILL LOOK UP IF WE WAS TO GO ONLINE AND MAKE A PAYMENT. THEY WILL TELL YOU... Read more

Was this review helpful? 3 0

The gentleman I spoke with in the phone was hard to understand. I had a thick Hispanic accent and spoke way too fast. When I asked him to allow down because I couldn't understand him, he huffed very loudly into the phone. Very rude. Add comment

  • Jan 23
  • Auto Financing
  • Lawrenceville, Georgia
  • Online Payment
  • 4
  • 4
  • 343
  • REVIEW RATING 5/5

I made what was to be my FINAL payment online. The $7.50 processing fee showed up on my bank account but the payment itself wasn't deducted. I called ACA and was told that it might take a few days to show up on my account which is strange because it always showed up immediately when I made my online payments. Things were were very busy during the holidays and needless to say I neglected to verify... Read more

Was this review helpful? 1 2

  • Jan 16
  • Auto Financing
  • Unadilla, New York
  • Car Loan
  • 2
  • 2
  • 339
  • REVIEW RATING 5/5

We contacted a dealer for a vehicle. They didn't reveal the name of the bank to us til after we gave them a down payment. He wouldn't put any figures together to let us know the total amount of the loan until we put cash in his hand. After we gave him cash, he showed us the total cost of the vehicle loan. Turns out it would be over twice the value/price of the car. We didn't have all the... Read more

Was this review helpful? 1 0

My contract was bought by amercan credit acceptance by Dothan Motor Credit Company . My payment dates was changed and everytime i call about my payment I get different answers and its hard to speak to a manager. . Add comment

  • Jan 14
  • Auto Financing
  • Pompano Beach, Florida
  • Car
  • 326
  • REVIEW RATING 5/5

I purchases an chryer300 with rims from american acceptnce credit in westpalmbeach,fl in october2013 and our credit was ranned,thinking that we both got a good deal,but got lemon,body looks good but vehicle was garbage.I drove home the same day car ran hot,I took it back same day,and several times after that over and over again company promised me that they would fix the prblm,but didnt ,I still... Read more

Was this review helpful? 5 0

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