American Credit Acceptance Complaints and Reports

American Credit Acceptance reviews, American Credit Acceptance complaints, read American Credit Acceptance reviews, find American Credit Acceptance reviews, American Credit Acceptance scam reports
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Industry: Auto Financing
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  • 23 complaints
  • $24,099 claimed losses
  • $1,048 average
  • 5082 since Dec 07, 2011

Please try to contact   American Credit Acceptance Customer Service  directly prior to posting any complaints on this site.

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American Credit Acceptance
Main address: PO Box 1899 29304 Spartanburg SC
866-544-3430, 866-984-1530 , , Customer.Service@ACAcceptance.com
American Credit Acceptance reviews, American Credit Acceptance complaints, read American Credit Acceptance reviews, find American Credit Acceptance reviews, American Credit Acceptance scam reports
  • 23 complaints
  • $24,099 claimed losses
  • $1,048 average
Had an experience with American Credit Acceptance?
Submit review ›
23 reviews found
Show first:

  • Mar 14, 2013
  • Loan Overpayment
  • 6
  • 224

I MADE A PAYMENT AND PAID OVER THE AMOUNT AND THOSE CRAZY FOOLS PUT IT ALL TO MY INTEREST. WHY IN THE *** WOULD I MAKE A PAYMENT FOR IT ALL TO GO TO MY INTREST. THEY NEVER SENT ME A BILL FOR THE MONTH OF MARCH BUT THEY KEEP CALLING ME FOR A 122 AND MY CAR NOTE IS 520. I ALWAYS PAY OVER AND THAT 122 DOLLARS ARE NOT ACTUALLY DUE UNTIL APRIL 4. THEY ARE RUDE AND I HATE THAT THEY ARE OVER MY AUTO.... Read more

Was this review helpful? 1 3

  • Feb 26, 2013
  • Houston, Texas
  • Horrible Customer Service
  • 226

This place has the worst customer serivce. They overcharge you and lie about who they really are. They employees are rude and disrespectful. I have had a car with them since last year. I lost my job and was trying to get caught up. They said they would work with me but that was a lie. They sent report propped to job and myself daily members home. They also a repo man playing as he was an... Read more

Was this review helpful? 1 4

  • Feb 25, 2013
  • Rude Service
  • 4
  • 171

Every time I've called this company I've gotten nothing but RUDE arrogant service. No matter what I'm calling about The individual has no idea what they are doing nor how to speak to anyone with the slightest bit of decency. This company has got to be the lowest customer service I have EVER received. I work retail and have been a retail manager for a big box store now for almost 5 years and I've... Read more

Was this review helpful? 2 0

  • Feb 13, 2013
  • Saint Louis, Missouri
  • Double Payment
  • 1
  • 169

American Credit Acceptance is the worst company I have ever dealt with. I was on Auto pay to make my car payment once a month, well put it this way they were taking 2 car payments out at once. I had to argue with everyone on the phone just to get to a supervisor. They kept telling me that cant happen. BS it happened finally after days of calling them I finally got a supervisor to call me back. ... Read more

Was this review helpful? 1 7

  • Dec 31, 2012
  • Austin, Texas
  • Auto Financing Issue
  • 274

American Credit Acceptance is supposed to be there to help people with no or bad credit. I financed a car through this company and have had nothing but problems with them. I send my check through my back to them and continue to call me and state that I am X amount of days late although my check had been cleared by them. I called my bank to see if it was my mistake and the individual from my bank ... Read more

Was this review helpful? 5 2

  • Nov 07, 2012
  • Dallas, Texas
  • Car Loan Payment
  • 233

I had my account put on auto draft, and had to call to post phone my payment for a few days. Called them back two days after my payment was due, to tell them to draft my account. The lady said they had already drafted my account and ask why I was two days late. I ask her how I could be two days late if they had already drafted, it really stunned her and she had to do some reseach and found that... Read more

Was this review helpful? 0 8

  • Oct 20, 2012
  • Westminster, California
  • Loan Payment
  • 1
  • 255

On several times I have went on line to pay my payment and every time they take a $10 fee but wont take my payment. Making me have to call them to get my payment made and then them taking another $10 fee. So this time they took a total of $50 dollars in fees just for paying online. Now they want me to summit a bank statement to get my money back they stole. They didnt sit around waiting on the... Read more

Was this review helpful? 0 17

  • Oct 02, 2012
  • Atlanta, Georgia
  • Car Loan Payment
  • 221

Hello all, This is to inform you that this company is very rude, disrespectful and inconsiderate, yes they over charge. well my complain is that i have been with this company for 5 year now i almost done with my payment. so i called and make over the phone $1000.00 payment so that it can go into my principal, they keep adding it to the monthly payment and they still say that i was late 3 time i... Read more

Was this review helpful? 0 0

  • Oct 01, 2012
  • Dallas, Texas
  • Rude Customer Service
  • 144

American Credit Acceptence, are very rude. I lost my job and found one not making near what I was when I financed my car. I called and tried to work something out with them and the lady told me I didn't deserve a loan from them. She was very loud and just kept telling me I signed a contract. I finally had to hang up on her. They call you 5 times a day (even if you talk to them on the first... Read more

Was this review helpful? 1 8

  • Aug 17, 2012
  • Nashville, Illinois
  • Unprofessional Service
  • 212

I have car loan thru Am Accpt Credit. I have only been late one time and paid most of the bill. I made arrangements for the remainder. They continued to call tho I was told they wouldn't. Each time I returned their call the women were rude, hung up on me, refused to get me a supervisor. I spoke to 3 different supervisors and the last one told me she heard me on the phone with one woman. So I... Read more

Was this review helpful? 5 2
 
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