American Credit Acceptance Complaints and Reviews

Had an experience with American Credit Acceptance?   Submit review ›
American Credit Acceptance
Main address: PO Box 1899 29304 Spartanburg SC
866-544-3430, 866-984-1530 , , Customer.Service@ACAcceptance.com
Had an experience with American Credit Acceptance?
Submit review › Submit review ›

  • Jun 18
  • Dealers
  • Raleigh, North Carolina
  • Bad Suv
  • 1
  • 61

I reported to this credit company that the dealer sold me a bad SUV and I was told the SUV would be only $4,500.00 and when I got my bill; the suv was fiance at 10,000.00. Then on top of this I purchase an extended warranty and the warranty company don't want to pay for pre existing damages to the vehicle ( the axsile and electrical short). This situation is messed up and I will probably allow... Read more

Was this review helpful? 1 0

You need to out your people in check, and stop them from making harassing calls to people. I will report your company to the BBB, and file a complaint with the Attorney General's Office.

Company sucks because they treat their employees like ***.If you're an employee or ex employee or just a pissed of customer contact George Dean Johnson in Spartanburg SC he owns this prison.

Got my first car though them. They have lied and hung up on me numerous times. Took my car when they say the weren't. I can't ever get ahold of someone until my car is gone. They expect me to give them money when I can't walk to anywhere to give it to them. Let alone go pick up my paycheck. Worst company ever.

  • Dec 31, 2013
  • Auto Financing
  • Kansas City, Missouri
  • Car Loan
  • 121

I had a car loan with the original dealership I received my card, and I get a letter in the mail saying that I'm to report my payments to American Credit Acceptance, now I have an additional service fee I have to pay that I didn't before, they are VERY rude, the representatives act like you owe them money personally, and THEY LOOSE YOUR MONEY!!! I was told that they didn't receive a money order... Read more

Was this review helpful? 3 1

  • Sep 23, 2013
  • Auto Financing
  • Terrible Customer Service
  • 1
  • 169

I wish I have read the reviews before I finance with this company. They have the worst customer service ever. The people are very rude and they do not know what they are doing. My husband is a co-borrower on this loan and every time he calls to make a payment, they tell him that his name is no longer on the loan. They are very rude, the wait time is extremely long and not to mention I got hanged... Read more

Was this review helpful? 1 4

  • Sep 11, 2013
  • Auto Financing
  • Car Financing
  • 284

Please please do not finance your car with American Credit Acceptance. If I had read these reviews I would not have used them. I financed my car with them this past February. Someone ran in my back in June therefore my car was totalled. I immediately told them that my car was totalled. My insurance company settled the claim within two weeks because the person that hit me had no insurance so I had... Read more

Was this review helpful? 4 0

  • Aug 28, 2013
  • Auto Financing
  • Automatic Withdrawals
  • 4
  • 365

WOW HOLY F*&K*NG ***!! I GOT MY CAR IN 2011 I NEVER HAD A PROBLEM WITH THEM HAD IT SET UP WITH AUTOMATIC WITHDRAWL FROM MY BANK . HAD A PERSONAL ISSUE WITH MY BANK ACCOUNT IN MAY AND CALLED TO GET A DEVERMENT THEY EXPLAINED THAT I HAVE TO SET UP THE NEXT MONTHS PAYMENT AND SEND BACK THE PAPERWORK FOR THE DEFERMENT. I DID JUST THAT SET UP MY JUNE PAYMENT AND DID MY PAPERWORK AND FAXED... Read more

Was this review helpful? 4 1

  • Aug 27, 2013
  • Auto Financing
  • Powder Springs, Georgia
  • Auto Loan
  • 4
  • 263

Do not use these people at all. They are heartless and don't care. They are completely rude and harrass you every bit of the day. Will not work with you when things happen. For instance; I was out of work for a month due to surgery. Instead of working with me, they repo my car. Nice!!! Nothing more than loan shark thugs. I will never use such a goup of heartless people again. My advice? ... Read more

Was this review helpful? 0 2

  • Aug 22, 2013
  • Auto Financing
  • Auto Loan
  • 189

Yes, they seem to hide who they are! And yes, they seem to be a conglomerate, American Credit, Auto Finance, Perhaps even linked to Drive Acceptance? But they have been sued already in certain areas. So take good notes when you speak with them-time, date, person spoke to and if possible have someone there to verify the nature of your calls and document everything and soon you may be able to... Read more

Was this review helpful? 1 0
 
×
You are reading about American Credit Acceptance.
Filing a new complaint about
×