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1.5 Based on 50 reviews
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This is by far the worst compny to ever do business with. I purchased my car 4 months ago and set up automatic draft 4 months ago; i have to call every month because they never take my money out, and then i have to have a arguing match before they take my payment. After every call its the same thing "we turned your autmatic payment on but when the day comes they never use it. Im so fed up i really been thinking bout refinance with someone else.... Read more

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Wow where to start with this so called company called today to make final payment that was suppose to be $229.85 got told 3 different payoff prices got hung up on finally said to heck with it and paid the $368 even though our normal payment was only $315 never do business with this company they *** over bad!

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The staff was very rude and seemed as they had no interest in doing business with minority business owners. They deal different with certain dealers based on color and creed. I worked for other dealers as a sales manager and general manager and A.C.C., had certain procedures until I started my own business. all of sudden I was treated like a small guy, and they did everything to let me know they didn't want to do business with minorities and... Read more

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I pay my car note online or over the phone. The only complaint i have is when im a day late on my payment, i get a call about (1) when im making the payment (2) why am i making the payment late? Payments arent late until after 10 days so that confuses me to WHY im getting a call the very next day. I dont think its any of their business as to why im a day or so late but whatever. I try not to deal with them over the phone as much as possible. Read more

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I can say this is the worst company ever , get wrong information from customer service and managers, cannot seem to find missing payments. NC law says the police is to be notified before a repo can be done. Was told by the police department in Greensboro that know report logged. Still have not found missing payment, they have the rudest customer service I have ever dealt with. I really regret helping my son get a car this is the worst export... Read more

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What a shame that not one review is posted for anything positive. All you see are negative consumers and their valid grievances. IF anyone had the chance to review this company prior to getting a loan, I promise no one would have allowed this company to exist anymore They clearly need an audit and IRS review, and FCC review, and any other federal agency thought of should be contacted. They manipulate the money far, over and above the... Read more

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This is worst finance company ever! The csr does not know their company policy and procedures, they give misleading information even from the managers. They have no customer service skills, always have an nasty attitude and etc! The whole company needs to be retain on customer service or better yet just fire everyone from CEO n down to csr and hire a whole need team with better training and customer service skills. When you pay your bill online... Read more

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i paid off my vehicle. now i am being asked when i call to make a payment. this company is worse tha scam artists. I was given a loan which i paid on time , i paid them $4,378 in a 5 month period and only $18 dollar's was credited to my principal. also when i called to make the payoff i owed $1,096 more the amount financed. so i advise not doing business with these people ever. plus im still waiting for my title. its been over 22 days Read more

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American acceptance need to get carfax from dealership first before they make deal because some of them has been in accident disabled excetera still not be on the street

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I am currently with them and I would not recommend this company to anyone a totally ripoff they send u your bill in the mail to tell you to pay immediately like your behind in payments or something then they rude when u call I am getting my refinance through my bank soon they interest rates are high u live and learn never again

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