American Credit Acceptance Complaints and Reviews

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  • Customers like
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  • Customers don't like
    • Customer service3
    • Lack of customer service3
    • Unknowledgeable3

Got a $10,000 loan will pay $20,000 and they said it was at 25% looks like 50% to me. DO NOT USE THESE CROOKS Add comment

  • Jun 28
  • Auto Financing
  • Car Loan
  • 235
  • REVIEW RATING 4/5

I paid 47 plus late fees and other charges out of 48 payments on this account with them. I continued to pay even while unemployed. due to extended unemployment, statement says 1 payment still due. I believe I have made all payments. They repossessed my car and wanted me to pay the payment late fees tow fees and other charges. I just started back to work and offered to make the last payment... Read more

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This company is so money hungry. I have never been late on my payments. I became ill and was out of work for 5 weeks being late on one payment and now they are harassing me. smh. Never missed a payment Add comment

  • Jun 08
  • Auto Financing
  • Temple Hills, Maryland
  • Car Loan
  • 210
  • REVIEW RATING 4/5

Well do not believe you contract they accrue finance charges on your loan daily. If you are you pay more in finance charges. I am at the send of my loan with 2 payments to go and I notice that I have still 3000 left on my loan. I was told that this is do to more fiancé charges because my loan was late a couple times. Totally of heard of. They take advantage of people with bad credit and rack... Read more

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The company works with car dealership to take advantage of people who do not have credit. Worst experience ever, customer service is not professional at all. I do not recommend these business. Add comment

  • May 04
  • Auto Financing
  • Austin, Texas
  • Car Loan
  • 255
  • REVIEW RATING 4/5

It is been five months since a check was sent for endorsement but until today they (American credit acceptance) still have the money that belongs to (Protect Body Shop) the body shop who fixed my car. I keep calling and calling and no one seems to know anything about it; however' this check has been cashed by these thieves (ACA). I've spoke to several people at this company trying to recover this... Read more

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  • May 04
  • Auto Financing
  • Bike Loan
  • 1
  • 1
  • 238
  • REVIEW RATING 4/5

I would never ever tell anyone to use these people.. they want you to make your first payment on what you bought then they will fund the money to the company, went to eagle rider in orlando fl to buy a harley davidson street glide.. i sign theloan doc. andf they tell me that i cant take the bike till the loan gets funded which would be the next day, well its beeen a week, so i called to find out... Read more

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They are by far the worst company to deal with in the car business. I wouldn't recommend them to a roach. The service suck and they have no knowledge about their business or service. Costumers loyalty means nothing to them. Add comment

Very misleading. Such a ripoff. Unbelievable how they do business. Shouldn't be titled American Credit. American Ripoff is more what they do. Very disappointed. Add comment

They are the worst. Never had to deal with money hungry people before in my life.. This company is horrible. They will repo your car for 50 dollars. I wish I had never financed with this company.. You pay your note and they still r ere posted your car just to get more money out of you.. They Need to be shut down for what They do to people. Add comment

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