American Credit Acceptance Complaints and Reviews

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American Credit Acceptance
Main address: PO Box 1899 29304 Spartanburg SC
866-544-3430, 866-984-1530 , ,
  • 49+10 mobile complaints
  • $43.1K claimed losses
  • $730 average
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  • 2 days ago
  • Auto Financing
  • Grace Periods
  • 31

They don't give any kind of grace periods any company should allow at least 5 days....I owe $20 on my payment for this month and they sent out a letter saying right to cure for $20 like are you really wish I can get refinance with any other company.....cause I'm so over this company then the car is in my fathers name especially since he gave them permission to speak with me then... Read more

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I paid off my car on Friday October 25th they had my car repossed that night. Now they are dropping a $350 repossession fee on me at the last minute while I'm on my way to pick up my car after they already sent my release. Plus a $75 tow fee, and $50 a day storage fee. This company are CROOKS!!! They will *** over any chance they get!!! Don't do business with them. Add comment


  • Oct 27
  • Auto Financing
  • Car Financing
  • 49

I made a payment the beginning of October, yes it was late due to me being in ICU after a car accident. My husband called to make them aware of this and make payment arrangements. The day after the payment, the customer service rep forgot to send the stop repo to the correct department to cancel the repo order. The had a wrecker pick the car up at 3am. We got the car back it was not our mistake... Read more

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  • Oct 24
  • Auto Financing
  • Auto Loan
  • 80

I made a payment last night online, the day before my payment was due. I called today to see if the payment had cleared and the 1st Rep, Jasmine, that I spoke with answered the phone as if she was answering her personal cell phone. She did not identify herself professionally. She was incompetent about the process of payments. I called back and got "Princess". After she stated her name I knew... Read more

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  • Oct 21
  • Auto Financing
  • Austin, Texas
  • Car Repossession
  • 132

I admit, i fell behind on payments after losing my job, which is my bad, i admit that..but if they wanted to repossess my car they should have just shown up at my door in the afternoon and i gladly would have cleaned it out for them and given them the key..instead they showed up at 3:30 in the morning and took off with all my stuff in it. Also I told them about 3 or 4 times that i wanted my... Read more

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  • Oct 15
  • Auto Financing
  • Boligee, Alabama
  • Payment Due Date
  • 116

I've been my truck note every month yes I was late some months but never did I not pay in the same month they tell me in Augut that I misses a paymen in June now in October they sent me a partial check saying I over paid now their calling saying my car is 112 days past due for the same amount of money they refunded me now their looking to pick my truck up for 181.23 that I already paid their so... Read more

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  • Oct 14
  • Auto Financing
  • Auto Loan Payments
  • 165

I financed my son's car with another company. I paid my payments up in January as always (1900.00) and continue to make regular payments. Well American Credit bought my loan and it's been pure *** every since. Son was out of work for two months so we didn't pay regular payments, this people calls me to say we are two months behind. I asked them about my payments I made in January and they tells... Read more

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  • Oct 13
  • Auto Financing
  • Car Loan Payoff
  • 76

i sent the final payment which completes my loan last week. its been about a week now and they say they have no record of it yet. she said it could take from 7 to 10 days to receive. thats funny because they took payments right out of my account on time. why cant they get this. bottom line if they are holding that payment to draw more interest and try to get over on me, ill call an attorney... Read more

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  • Oct 09
  • Auto Financing
  • North Carolina, United States
  • Shady Business Practices
  • 1
  • 1
  • 202

******BUYERS BEWARE****** This company is so shady and so sketchy! Which makes me wonder how they're are even still in business. My husband and I MAKE our car PAYMENT every month and yet they still showed up at 2 am to repossess our car because they say 85 days behind and owe over $1,000 which is not even the case because we have every bank statement to prove where we paid our payments. This... Read more

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  • Oct 09
  • Auto Financing
  • Phoenix, Arizona
  • Principal Payment
  • 94

Each month I make regular payments, as scheduled. Then I send a principal payment, PRINCIPAL ONLY!! but they keep applying it as a regular payment. I have called numerous times, they say I need to specify Principal, and be sure to call them every month and specify to rep that I'm making a principal only payment. Do you understand what I'm saying, are these people so *** that they don't understand... Read more

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