American Credit Acceptance Complaints and Reviews

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  • Customers like
    • Not much1
  • Customers don't like
    • Unknowledgeable2
    • Customer service2
    • Lack of customer service1

  • May 04
  • Auto Financing
  • Austin, Texas
  • Car Loan
  • 106
  • REVIEW RATING 4/5

It is been five months since a check was sent for endorsement but until today they (American credit acceptance) still have the money that belongs to (Protect Body Shop) the body shop who fixed my car. I keep calling and calling and no one seems to know anything about it; however' this check has been cashed by these thieves (ACA). I've spoke to several people at this company trying to recover this... Read more

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  • May 04
  • Auto Financing
  • Bike Loan
  • 1
  • 1
  • 88
  • REVIEW RATING 4/5

I would never ever tell anyone to use these people.. they want you to make your first payment on what you bought then they will fund the money to the company, went to eagle rider in orlando fl to buy a harley davidson street glide.. i sign theloan doc. andf they tell me that i cant take the bike till the loan gets funded which would be the next day, well its beeen a week, so i called to find out... Read more

Was this review helpful? 1 0

They are by far the worst company to deal with in the car business. I wouldn't recommend them to a roach. The service suck and they have no knowledge about their business or service. Costumers loyalty means nothing to them. Add comment

Very misleading. Such a ripoff. Unbelievable how they do business. Shouldn't be titled American Credit. American Ripoff is more what they do. Very disappointed. Add comment

They are the worst. Never had to deal with money hungry people before in my life.. This company is horrible. They will repo your car for 50 dollars. I wish I had never financed with this company.. You pay your note and they still r ere posted your car just to get more money out of you.. They Need to be shut down for what They do to people. Add comment

  • Mar 28
  • Auto Financing
  • Concord, North Carolina
  • Car Financing
  • 2
  • 2
  • 114
  • REVIEW RATING 4/5

They sent the repo man to get my car over 45 dollars and I just made my payment that day. Read more

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  • Mar 27
  • Auto Financing
  • Denver, Colorado
  • Payoff Letter
  • 140
  • REVIEW RATING 4/5

By Far the WORST bank to finance with!!! it is Taking them more than 4 to get a PAYOFF AMOUNT TO ME! I have been calling everyday, been hours on the phone with them trying to get them to email me a payoff letter. Every time I call they say they will send the request to the manager and I will get the letter within 48 hours, never got anything the 6 times I have called! I finally spoke with a... Read more

Was this review helpful? 2 1

  • Mar 26
  • Auto Financing
  • Pompano Beach, Florida
  • Car Loan
  • 2
  • 2
  • 146
  • REVIEW RATING 5/5

THIS BY FAR HAS TO BE THE WORST LENDER EVER. THEIR CUSTOMER SERVICE REPS ARE RUDE,***,INEXPERIENCED, AND FLAT OUT *** IDIOTS. THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT THE SUPERVISORS ARE JUST AS DINGY. THEY CHARGE YOU FOR EVERYTHING ..THIS IS THE FIRST EVER I HAVE HEARD OF PAYING A FEE TO PAY YOUR OWN *** CAR NOTE.NOW I AM STUCK WITH THESE DUMB *** JERKS. I AM GOING TO TRY TO GO THROUGH... Read more

Was this review helpful? 6 3

Completely unprofessional. DO NOT DO BUSINESS WITH THIS COMPANY. What type of company takes well over a month to send you any type of paperwork. I've been calling & requesting numerous times to have the information sent to me & each time there is no record that I called & nothing sent out. This is a bootleg company with inexperienced representatives & supervisors. BEWARE! Add comment

Son unos ladrones nunca en mi vida ..me habian robado De esa manera. Pago 323..Al mes y solo 74 dollars van sleep carro es resto es solo interes..ladrones Add comment

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