1.4
  • Customer service1 votes
  • The whole experience1 votes
  • Lack of customer service1 votes
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  • Dec 17
  • Auto Financing
  • Fayetteville, Georgia
  • Interest Rate
  • 57
  • REVIEW RATING 4/5

In reality I'm the *** one for ever financing a car for my daughter from this company. 28 percent interest, they charge you to make an online payment. Customer service at it's best is the crappiest I have ever seen. Seriously thinking of giving the car back and filing bankruptcy against them...Sales people lie through their teeth, dishonest, doctors the vehicles, sells nothing but overpriced... Read more

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  • Nov 28
  • Auto Financing
  • Greer, South Carolina
  • Employee
  • 1
  • 1
  • 249
  • REVIEW RATING 5/5

They have a racist employee there named Michael Norton. He made several racist slurs about black people, apparently unaware that my wife is black. I was highly offended and I will never do business with this company again. He brought up the subject of the Ferguson shooting, and was joking about Michael Brown being shot. Apparently because I am an older white man, he thought that it was perfectly... Read more

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  • Nov 18
  • Service Centers and Customer Services
  • Ghaziabad, Uttar Pradesh
  • Reward Program
  • 180
  • REVIEW RATING 4/5

I was misled into believe that I would receive something if I send 250.00 .I did after realize I tricked I as for money back never received. I realize this matter has been over 10 years ago but it was and was and still is my money ,which I really need because of hard times. Right now I have no job or income .When I call spoke with representatives she only tried to discourage me to be apart of the... Read more

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GOT A TRUCK N APRIL OF 2014 ,PAID NOTES TILL OCT.STARTED SLACKING DUE TO MY SISTER PASSING,TOOK HER TWO KIDS N AND MONEY WENT SLACK CALLED ACA AND THEY R GIVING ME UNTIL MONDAY 11-17-2014 TO PAY THE BILL.I AM ON A FIXED INCOME.THERE IS NO WAY I CAN COME UP WITH THAT B FOR THEN.CRUEL HEARTLESS COMPANY Add comment

  • Nov 13
  • Auto Financing
  • Maryland, United States
  • Car Repossession
  • 385
  • REVIEW RATING 5/5

This scam of a company repo'd my car and told me I had 10 days to make the payment. Granted my current financial situation I was able to get loan from family to pay the $1,600. After paying i was then informed by the tow company car was transferred to be auctioned in another city though it wasn't 10 days yet. I called them(Credit acceptance) back spoke to a Supervisor there who showed no empathy... Read more

Was this review helpful? 1 0

These people are low down and no good. Please do not do business with this company. If you try to buy another car, they will block you, lie about your account to keep you from going to someone else to get financed. BEWARE, BEWARE. Add comment

  • Oct 31
  • Auto Financing
  • Carolina Forest, South Carolina
  • Staff
  • 238
  • REVIEW RATING 4/5

These people are heartless and i regret ever getting involved!!! Stay away!!! They are not a company you should trust or do business. Big REGRET!!! Donot work with customers and truly a unprofessional group. Stay away! I thought they were on my side with my situation and they stated they would help but they did not. I was tricked into believing they were gonna work with me and i tried to... Read more

Was this review helpful? 1 0

  • Oct 28
  • Auto Financing
  • Grace Periods
  • 291
  • REVIEW RATING 4/5

They don't give any kind of grace periods any company should allow at least 5 days....I owe $20 on my payment for this month and they sent out a letter saying right to cure for $20 like are you really serious.....so wish I can get refinance with any other company.....cause I'm so over this company then the car is in my fathers name especially since he gave them permission to speak with me then... Read more

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I paid off my car on Friday October 25th they had my car repossed that night. Now they are dropping a $350 repossession fee on me at the last minute while I'm on my way to pick up my car after they already sent my release. Plus a $75 tow fee, and $50 a day storage fee. This company are CROOKS!!! They will *** over any chance they get!!! Don't do business with them. Add comment

  • Oct 27
  • Auto Financing
  • Car Financing
  • 290
  • REVIEW RATING 5/5

I made a payment the beginning of October, yes it was late due to me being in ICU after a car accident. My husband called to make them aware of this and make payment arrangements. The day after the payment, the customer service rep forgot to send the stop repo to the correct department to cancel the repo order. The had a wrecker pick the car up at 3am. We got the car back it was not our mistake... Read more

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