American Credit Acceptance Complaints and Reviews

1.3
  • Can not think of anything1 votes
  • Not much1 votes
  • Unknowledgeable2 votes
  • Customer service2 votes
  • What customer service1 votes
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They are the worst. Never had to deal with money hungry people before in my life.. This company is horrible. They will repo your car for 50 dollars. I wish I had never financed with this company.. You pay your note and they still r ere posted your car just to get more money out of you.. They Need to be shut down for what They do to people. Add comment

They sent the repo man to get my car over 45 dollars and I just made my payment that day. Add comment

  • Mar 27
  • Auto Financing
  • Denver, Colorado
  • 11
  • REVIEW RATING 3/5

By Far the WORST bank to finance with!!! it is Taking them more than 4 to get a PAYOFF AMOUNT TO ME! I have been calling everyday, been hours on the phone with them trying to get them to email me a payoff letter. Every time I call they say they will send the request to the manager and I will get the letter within 48 hours, never got anything the 6 times I have called! I finally spoke with a... Read more

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  • Mar 26
  • Auto Financing
  • Pompano Beach, Florida
  • Car Loan
  • 9
  • REVIEW RATING 4/5

THIS BY FAR HAS TO BE THE WORST LENDER EVER. THEIR CUSTOMER SERVICE REPS ARE RUDE,***,INEXPERIENCED, AND FLAT OUT *** IDIOTS. THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT THE SUPERVISORS ARE JUST AS DINGY. THEY CHARGE YOU FOR EVERYTHING ..THIS IS THE FIRST EVER I HAVE HEARD OF PAYING A FEE TO PAY YOUR OWN *** CAR NOTE.NOW I AM STUCK WITH THESE DUMB *** JERKS. I AM GOING TO TRY TO GO THROUGH... Read more

Was this review helpful? 3 3

Completely unprofessional. DO NOT DO BUSINESS WITH THIS COMPANY. What type of company takes well over a month to send you any type of paperwork. I've been calling & requesting numerous times to have the information sent to me & each time there is no record that I called & nothing sent out. This is a bootleg company with inexperienced representatives & supervisors. BEWARE! Add comment

Son unos ladrones nunca en mi vida ..me habian robado De esa manera. Pago 323..Al mes y solo 74 dollars van sleep carro es resto es solo interes..ladrones Add comment

Ignorant and rude ridiculous company needs help always asks for my full social and all of my info and tells me none of it is on file ??? Add comment

  • Feb 23
  • Auto Financing
  • Mountain View, California
  • Charge
  • 1
  • 1
  • 128
  • REVIEW RATING 4/5

This compagny charges way too much interest especially for people with no credit and most of the payments i have been making goes to.interest not principal they are a ripoff compagny.money greety Read more

Was this review helpful? 3 0

  • Feb 11
  • Auto Financing
  • Alton, Illinois
  • Car Loan
  • 304
  • REVIEW RATING 5/5

I think that it's pretty messed up that for two years i made my payments, and those were never reported on my credit report. But when i hit hardship and called to voluntary give up my car. I had no other options available to me. You guys within a month reported a repo on my credit report in under a month. I think something is wrong here. I never even signed a contract with ACC anyway my loan was... Read more

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  • Feb 09
  • Auto Financing
  • Stockton, California
  • Truck Financing
  • 247
  • REVIEW RATING 4/5

This company is the worst comapany I have ever dealt with! I traded in my truck 3 weeks before my payment was due. The car company had sent off a check to Credit acceptance. They said that I was still responsible for the payment. I told them I'm not paying them anything and that the check is on its way. They threatened that they would come get the truck. I told them good luck sonce it was at a... Read more

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