American Credit Acceptance Complaints and Reviews

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American Credit Acceptance
Main address: PO Box 1899 29304 Spartanburg SC
866-544-3430, 866-984-1530 , , Customer.Service@ACAcceptance.com
  • 46+9 mobile complaints
  • $43.1K claimed losses
  • $784 average
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  • 2 days ago
  • Auto Financing
  • Austin, Texas
  • Car Repossession
  • 59

I admit, i fell behind on payments after losing my job, which is my bad, i admit that..but if they wanted to repossess my car they should have just shown up at my door in the afternoon and i gladly would have cleaned it out for them and given them the key..instead they showed up at 3:30 in the morning and took off with all my stuff in it. Also I told them about 3 or 4 times that i wanted my... Read more

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  • Oct 15
  • Auto Financing
  • Boligee, Alabama
  • Payment Due Date
  • 80

I've been my truck note every month yes I was late some months but never did I not pay in the same month they tell me in Augut that I misses a paymen in June now in October they sent me a partial check saying I over paid now their calling saying my car is 112 days past due for the same amount of money they refunded me now their looking to pick my truck up for 181.23 that I already paid their so... Read more

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  • Oct 14
  • Auto Financing
  • Auto Loan Payments
  • 115

I financed my son's car with another company. I paid my payments up in January as always (1900.00) and continue to make regular payments. Well American Credit bought my loan and it's been pure *** every since. Son was out of work for two months so we didn't pay regular payments, this people calls me to say we are two months behind. I asked them about my payments I made in January and they tells... Read more

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  • Oct 13
  • Auto Financing
  • Car Loan Payoff
  • 51

i sent the final payment which completes my loan last week. its been about a week now and they say they have no record of it yet. she said it could take from 7 to 10 days to receive. thats funny because they took payments right out of my account on time. why cant they get this. bottom line if they are holding that payment to draw more interest and try to get over on me, ill call an attorney... Read more

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  • Oct 09
  • Auto Financing
  • North Carolina, United States
  • Shady Business Practices
  • 1
  • 1
  • 177

******BUYERS BEWARE****** This company is so shady and so sketchy! Which makes me wonder how they're are even still in business. My husband and I MAKE our car PAYMENT every month and yet they still showed up at 2 am to repossess our car because they say 85 days behind and owe over $1,000 which is not even the case because we have every bank statement to prove where we paid our payments. This... Read more

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  • Oct 09
  • Auto Financing
  • Phoenix, Arizona
  • Principal Payment
  • 64

Each month I make regular payments, as scheduled. Then I send a principal payment, PRINCIPAL ONLY!! but they keep applying it as a regular payment. I have called numerous times, they say I need to specify Principal, and be sure to call them every month and specify to rep that I'm making a principal only payment. Do you understand what I'm saying, are these people so *** that they don't understand... Read more

Was this review helpful? 0 2

I agree been trying to contact them for two months and the line disconnects but yet they picked my car up today and now idk how to contact them for my things or nothing!!!! This is ridiculous! Add comment

i tried moneygram payment was blocked did one time payment online got confirmation # then 3 days later got email saying my payment was returned and i should keep my account in good standing and make a payment right away really and i call line gets disconnected or im n hold for long time Add comment

     

  • Sep 18
  • Auto Financing
  • Maricopa, Arizona
  • Payment Issues
  • 1
  • 1
  • 105

Every month for the past 2 years American Credit Acceptance have collected my payments automatically on the 4th of the month. This month they have not yet collected and it's the 18th of September. I tried calling them to make payment andI get an invalid number. Whats going on? Read more

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  • Sep 17
  • Auto Financing
  • Florence, South Carolina
  • Car Payment
  • 1
  • 1
  • 230

i bought my car from a local dealer and they sold my account to ACA, which i didn't approve. after paying every month and i must admit i paid late but with in the same month. i never miss a month paying, even with the local dealer, never miss a month, now ACA trying to say, I missed a payment in April 2013. I asked her since I was paying may 2014, why I'm just hearing of this. now I'm going to... Read more

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